Stuck on the side of the road?
At least once a week on my way to work I see someone pulled over to the side with their blinkers on attempting to jump start the car, change the flat tire, or just waiting for what I assume is an Arlington towing company to come and assist them. What runs through my mind is “well that sucks” and then I go on my way, almost having no care as to whether the person is ok or not. Let’s face it, it’s harsh and unkind but it goes through each and every one of our minds. Arlington towing? It’s not even something that has crossed my mind! Yet a few weeks ago, I became that person sitting on the side of the road having blown out my front tire and having no place to tow the vehicle. Arlington towing? Yeah, I guess so!
When I found myself sitting on the side of the road looking for an Arlington towing company I was honestly perplexed. Never in my life had I been in need of this type of service and thus when the time arrived, I felt like a chicken with my head cut off. Being a product of the 21st century, I took out my phone and began to search for Arlington towing companies on the internet. To my delightful surprise, I saw that a few existed and began to contact the companies. I was slightly nervous because it was around midnight and I was afraid that there weren’t going to be many 24/7 Arlington towing companies. When Delta Towing Arlington appeared on the screen, I gave them a call. The rest as they say is history.
When I contacted Delta Towing Arlington, a friend individual answered the phone and asked me what type of vehicle I was driving and where I was located. When I explained my location and the fact that I had no front tire, the individual kindly reassured me that everything was going to be ok and that someone would be on their way shortly. I gave them a few more pieces of information and hung up with the individual. From the get go, the individuals working for Delta Towing Arlington were professional and understanding and helped make me feel reassured that I was going to be getting service quickly.
No less than 10 minutes later, I got a call from a friendly technician who said he was calling to ask me a few more details in regards to my Delta Towing Arlington tow. He knew exactly which questions to ask (or so it seemed) and got a better understanding of exactly the type of service that I would need. He explained to me how much the service was going to cost and broke down the prices between the service and the labor. It was reassuring to know that the company was not trying to rip me off. Let’s face it, most of us know little about towing and thus companies can easily rip off uninformed customers. At Towing Arlington TX they were professional and understanding and explained to me exactly what was going to happen.
Thanks to Arlington Towing, my car was towed to my auto-body shop where the tire was quickly repaired and I was back on my way in no time. They helped make the entire process easy and understandable and actually listened to what I had to say and my general comments. They understand that in a world of automated machines and endless dial tones that customer service is important. I would recommend Delta Towing Arlington to anyone looking for an Arlington towing company, especially those individuals stuck on the side of the road. Most importantly, I’d put their number in your phone in case you’re like me and wrongfully think accidents can’t happen to you. Thanks Delta Towing Arlington for saving me when I needed it most!